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Terms & Conditions

BLAIS RACING SERVICES TERMS & CONDITIONS

Customer Satisfaction:

*Blais Racing Services strives to provide 100% Customer Satisfaction. Email us for a return authorization with reason for return. A 20% restocking fee will be charged for all returned items, and shipping charges are non refundable.  Electrical items are non refundable! If you purchase clothing, riding gear, helmets, and it must be returned, a 20% restocking fee will be charged for all returned clothing, riding gear, helmets for domestic customers only within 30 days of purchase.  All items are sold by their description as some photos may be generic. Even exchanges are done at No Charge.  No clothing and/or gear returns accepted from International customers.  See Detailed Return Information and policy at the bottom of this page!

Liability Clause:

*Blais Racing Services is not liable for any consequential or incidental damages due to parts, products, and/or services provided.

Ordering & Shipment:

*When ordering parts from our On-Line Store ($30 Order Minimum), you will be sent the exact items that you have ordered.  If the items are in stock, we can ship within 2 days.  If the items are not in stock, the items will ship usually within 7-10 days. Choosing a faster air shipping method doesn't guarantee the item will ship the same day. Blais Racing Services also reserves the right to ship by a different carrier other than chosen if it will be delivered faster or an equivalent amount of time selected.  Items are shipped together when your order is complete, partial shipments upon request of the customer will be charged additional shipping fee.  If you order the incorrect item, you are responsible for shipping the item back to us and will be refunded the full purchase price for parts only minus a 20% restocking fee (shipping charges are not refundable).  If we need additional information from you, such as more detail for shipping purposes, we will contact you most likely by email. All orders within the state of California are taxable at 7.75%. All orders outside of California are non-taxable.  All domestic orders are shipped by UPS Ground to all states except Alaska, Hawaii.  Shipping to these states will be air freight and an additional $30 shipping charge will apply.  International shipments will vary in shipping costs and will be quoted at time of order placement.  Orders over $300 will be shipped with Signature Required upon delivery. If you wish to insure your shipment for more than the standard $100 you must request this service in the order notes.  An additional fee is added for this service.  It will normally double the shipping charge.  Without insurance your shipment is only covered for $100 by UPS/GSO and $50 by USPS.  Any shipment that says delivered but customer didn't receive the item is the responsibility of the customer.

International Orders:

We do ship to International Customers if the order is $30 or more US dollars by UPS only.  Blais Racing Services only pays the shipping costs.  It is the customers responsibility to be present when item is delivered to pay the UPS Brokerage fees, tariffs & taxes.

Authorized Returns/ Refunds:

For any returns we must be contacted by email first to authorize the return and give you a RMA # before anything is sent back so we can keep track.  Electrical items are not eligible for return.  This includes Vortex ECU's and JD tuners.  Any opened items that cannot be sold as new with damaged packaging will have a minimum 50% restocking fee.  Any other items in original and perfect condition are eligible for return with a 20% restocking fee.  Any items of high value over $500 should be shipped back with a Signature Required for your protection.  If you order ECU mapping, then want a refund you agree to a $25 paperwork processing charge.

ECU Mapping Service:

If for some reason your ECU cannot be remapped because of a problem with the ECU program or not having a EURO map in an EXC/ FE model there will be a $25 handling fee charge for inspection and diagnostic.  Your shipping charge will not be refunded as I still have to ship your ECU back to you.  If you order ECU mapping, then want a refund you agree to a $25 paperwork processing charge.

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California Cancer and Reproductive Harm WarningWarning: cancer and Reproductive Harm - https://www.p65warnings.ca.gov/

These warnings are not an indication that these products are violating any safety standards or regulations.

However, as our products might be sold in the state of California, we are legally obliged to inform customers about the potential presence of these chemicals in our products.

 

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